Frequently Asked Questions
General
0.1 What is the difference between Equip Lite and Equip Premium?
Equip Lite is a Free version of Equip. It is provided free of charge to enable small companies and charities to manage their equipment. Equip Lite has most of the features and functionality found in Equip Premium, but has
some limitations in the number of Customers, Structures.
Equip Premium is the full commercial version of Equip. Equip Premium may
be downloaded and used on a trial basis (free of charge) for up to 60 days.
A comparison of the features available in each version of Equip can be viewed here.
0.2 Will I lose any data I input during the Equip trial period?
Equip is provided with two databases: a 'Sample' database that contains examples
of customers, suppliers, events, orders etc., and an empty database named
'Equip'.
Any data you enter into the Sample database will be included with the sample
data provided. This is not ideal if you wish to continue to use your data
in the future. It is therefore recommended that you start to enter your
data into the empty 'Equip' database.
Note: You can easily copy a database to create a new database by using the
File / Save As menu option.
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Equip System
1.1 How do I tell Equip to use a customer's business address when creating
a Quotation or an Order?
Open the required Customer Properties window and select the Business
tab. Enter the business address in the Business Address text box and click
the Use as Order Address checkbox.
1.2 How can I increase the number of rows
displayed in the Diary?
Select the Tools/Options menu option to open the Options Dialog window.
Click on the Diary tab and enter the number of rows required in the Rows (Schedules)
text box (maximum 99 rows). Click OK to save and exit. The Options Dialog
window can also be opened by right-clicking the mouse on the Diary planner
and selecting Options.
1.3 How does Equip calculate the Lead
and Lag time for an event?
When you create an Order, or re-calculate the stock allocated to an Order, Equip
uses the build and dismantle times specified for each Structure to determine lead
and lag times for each order line. The order line with the maximum lead time denotes
the lead time for the Order and the order line with the maximum lag time denotes
the lag time for the Order. In a similar way, if there is more than one Order associated
with an Event, the maximum lead and lag times determine the lead and lag time for
the Event.
1.4 How do I check that I have sufficient
stock on a date in the future?
There are several ways to check if you have sufficient stock:
- To check one particular item, open the Diary window
and select the Stock Item Usage tab. Select the stock item and date required and
usage details will be displayed. If the item is not being used, no details will
be shown.
- To check several items, create a new Event for the period
you are interested in, and create a new Quotation for the Event. Add the items you
require to the Quotation and click the Order button, this will convert the Quotation
into an Order and will calculate all the stock allocated during the period of the
Event. You may now click the Allocations button to get a detailed view of this information.
- An alternative method to 2. above is to add extra order
lines to an existing Order. Clicking the Apply button will re-calculate allocated
stock. Remove the additional order lines when you have finished.
1.5 How do I tell Equip that I wish to deliver
stock to a location 3 days before the event?
Either set the Core Start date and time 3 days before the event actually starts,
or ...
- Create a Structure Category named 'Delivery
Time'.
- Create a Structure named 'Deliver 3 days prior to
event', with a build time of 72 hours and a structure category of 'Delivery
Time'.
- Add the new structure to any Orders where you wish to
deliver 3 days before the start of an event.
1.6 Is there a facility to
view events in start date sequence?
Yes. Open the Events window (menu View|Events) and click on
the column header named Core Start. If you click on the column header again
the sort sequence will be reversed. This sort facility is available in all the 'list'
windows. Click on the Report button
1.7 How does Equip calculate the
quantity of stock required for each event?
Every time you change an Order, Equip re-calculates the stock required to fulfill
the Order. Equip does this by processing each line on the Order, breaking
down the Structure specified on each order line into its consituent sub-structures
and stock items.
Finally Equip adds together the quantity of each stock item required for each Order
and each Event (one Event may be linked to several Orders).
1.8 I sometimes transfer equipment
from one event to another before I dismantle everything else. Can Equip handle this?
Yes. Each Structure has its own Build and Dismantle time. When Equip allocates
stock to an Event it uses this information to determine when each stock item is
required for that Event.
1.9 How do I tell Equip that I wish to deliver
stock to a location 3 days before the event?
Open the required >Customer Properties window and select the Business
tab. Enter the business address in the Business Address text box and click
the Use as Order Address checkbox.
1.10 How do I tell Equip to use a customer's
business address when creating a Quotation or an Order?
Open the required Customer Properties window and select theBusiness
tab. Enter the business address in the Business Address text box and click
the Use as Order Address checkbox.
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Forums
2.1 Can I view forum messages without registering?
Yes. Anyone can view the messages that have been posted on the Forums. You
will only need to register as a member of the Equip website if you wish to participate
by replying to messages or posting new messages .
2.2 How do I start a new Topic?
Select the Forum you are interested in and from the Topics page click on the New
Topic button. You will be presented with a new page where you can
enter a Topic and an accompanying Message. Enter a message to start the discussion
going for this Topic.
2.3 Can I create a new Forum?
If you'd like to request a new Forum, please complete the form on the
Contact page with a subject line of New Forum Request. If the request
is popular we will create a new Forum and make it available to everyone.
2.4 How do I post a message?
If you wish to start a new Topic and post the first message see 2.2 above.
To post a new message, select the appropriate Forum and Topic to see the list of
messages already posted for the Topic. Click the Post new message button
and enter the message details. Click the Submit Message button to post
your new message.
You may also post a reply to an existing message - this operates in a similar way
to posting a new message.
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Other Questions and Answers
3.1 How long has Equip been in use?
Equip was initially released in 2001 and has been continually developed since then.
Our customers range from companies that rent out furniture, to organizations that
need to keep track of their life saving equipment.
3.2 Does Mobius develop other software?
Mobius has been established since 1996, providing packaged and bespoke software,
and other IT services. Mobius have developed a number of software solutions
using Visual Basic, ASP.NET and SQL Server. If you would like further details,
please contact us via the Contact page.
3.3 Can I request enhancements to Equip?
We are always pleased to obtain feedback and requests for enhancements. Please contact
us with your requests via the Contact page.
3.4 How do I add a question to this list?
Please send your question to us via the Contact page
and, if it is appropriate, we will add it to this list.
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